The Traveling Saleswoman

A customer called me today out of the blue. She attended one of my parties 7 months ago. She wanted to exchange the item she ordered because she just opened it this week and it has a chip in it. Umm…no! The 90 day exchange policy was clearly stated on her receipt. Sears or Target would apply exactly the same criteria. We don’t even carry that item anymore - it was in our holiday line! If we did, I might have offered to get her a replacement at half price with my consultant discount; but I can’t even do that since it’s no longer available. Maybe that’ll teach her to check the stuff when it arrives, rather than waiting two seasons.